Following many requests from parents and Carers for information about keeping children safe online, we have, with support from Norfolk County Council Children’s Services, produced this resource to help keep children safe online while at home. Please do share this information with anyone, in any format and on any platform. If we can help in any other way please don't hesitate to contact us.


Advice and guidance for parents and carers


Childnet International

Whether you’re puzzled by parental controls or would like to know more about gaming, this site can help. We all know that it can sometimes be challenging to keep up to speed with what children and young people are doing online. Luckily on this site you’ll find a whole host of useful ways to keep your child safe.


UK Safer Internet Centre

Tips, advice, guides and resources to help keep your child safe online. As a parent or carer you play a key role in helping your child to stay safe online.You don’t need to be an expert on the internet to help keep your child stay safe online. Our advice and resources are here to support you as you support your child to use the internet safely, responsibly and positively.



Thinkuknow is an education programme from the National Crime Agency’s CEOP Command. Since 2006, Thinkuknow has been keeping children and young people stay safe by providing education about sexual abuse and sexual exploitation. Thinkuknow is unique. It is underpinned by the latest intelligence about child sex offending from CEOP Command.

Thinkuknow aims to ensure that everyone has access to this practical information – children, young people, their parents and carers and the professionals who work with them. Alongside the Thinkuknow website the programme provides educational resources, including films, cartoons and lesson plans, to help professionals raise young people’s awareness.



Where to go for help and support


Early Help and Family Support


If you are experiencing difficulties in your family or are worried about your children, there are people who can offer help and support. If you need more help than your usual support network - for example your health visitor, child’s school, doctor or Children’s Centre - the family support process can help.


Norfolk Safeguarding Children board


Every Local Authority in the country has a Local Safeguarding Children Board in place to make sure that children are protected from harm and that their welfare is promoted. In Norfolk, the Norfolk Safeguarding Children Board (NSCB) is made up of statutory and voluntary partners who work with families and children. We are an independent organisation and make sure that people working with children carry out their safeguarding responsibilities as required by the law.

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